Healthy Child Programme Assistant

Healthy Child Programme Assistant - 21 hours - PermanentTo provide support and assistance to staff in the health care professional team team (including Health Visitors, School Nurses, Community Nursery Nurses) and other clinicians.To work within clinic or community settings.To undertake clerical duties and caseload administration for the team. This will include initial screening of calls from service users, partners and other professionals, and liaising with the Senior HCPA where needed. The post holder will be required to promptly answer telephone calls, resolve routine queries, and provide a high level of customer service, which will include signposting to relevant services prioritising urgent assessment when required.Assisting the Senior HCPAs and clinicians with any delegated duties.Signposting service users.Office duties, i.e answering telephone calls, emails, using PAS.Booking/rearranging appointments.Monitoring and ordering office supplies /PPE / health promotion material / IT equipment.Working at various community clinic settings.Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.We have a clear set of values & behaviours which we expect all of our staff to demonstrate:CompassionAccountabilityRespectExcellenceWe believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.For further details / informal visits contact: Name: Natalie Young Job title: Deputy Directorate Manager Email address: natalie.young@tgh.nhs.uk Telephone number: 07581166170