Hebrew-Speaking Microsoft Customer Experts

wherewework.hu on behalf of:TP GreeceJob Overview:Are you a fluent French speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!Microsoft collaborates with our TP in Greece, providing excellent opportunities an excellent opportunity for experienced technology enthusiasts to work with the world’s tech leader!If you speak Hebrew fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the Hebrew Microsoft Support team.Please note that in order for the recruitment process to start, you need to be an EU citizen, or Schengen zone / EU passport holder, or have a Greek residence permit (providing access to work) or a corresponding certificate of electronic submission (formerly known as “blue paper”).What you will do:Depending on the team that successful candidates will join, responsibilities vary:Identify customers’ needs and deliver appropriate solutions, including salesGuide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely mannerAssist customers to place an order and related issuesAnswer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issuesFollow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possibleTurn every customer into a happy customer!Exchange ideas and solutions with your colleagues!Enjoy your time in Greece!What you will bring:Excellent communication skills in HebrewGood command of English (B2+)Sales experience with consumer products and services will be an assetTechnical research skills to troubleshoot customer problems. Advanced internet research skillsAn empathetic soul with the communication skills that matchA positive and adventurous attitudeA sponge that is willing to soak up all the knowledge and experience we offerWhat we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversityMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.Find out more!Would you like to see more Hebrew speaking jobs options?Do you need even more available jobs?