We are searching for an enthusiastic and committed Back Office Administrator (Shifts Rotation) to join our dynamic team at HFM. Your role at HFM: Check KYC documents and activate accounts. Monitor and update existing account opening procedures. Process and monitor client deposits & bonus operations. Investigate and process client withdrawal requests. Process internal and external transfers. Ensure compliance with the company’s anti-fraud policy by conducting thorough investigations. Provide assistance to all departments for back office related tasks in a timely manner. Assist clients with general finance/ KYC inquiries. Report to Team Leader as per the reporting requirements.
RequirementsWhat You Bring: BA/BSc in Accounting/ Mathematics or a Management field or any equivalent qualification. 1+ years’ of experience would be considered an advantage. Must be able to work on a 24/7 rota basis. Flexible to work on weekends or public holidays (when required). I. T. Proficiency. Fluency in English. Any additional language would be considered an advantage. Excellent written and verbal communication. Able to work in a fast-paced environment. Multi task and able to work within strict deadlines. Strong organisational skills. BenefitsBy joining us, you can expect:
Attractive remuneration package 22 days of Annual Leave (reaching up to 30 days per year based on years’ service) Friday afternoons off (during December & January) Birthdays are always a day off!Long-Service Recognition Awards Referral Bonus – refer a candidate we would all enjoy to work with!! Participation in the Company’s Medical Scheme from day one (Eagle)! Unlimited snacks, fruits and beverages Complimentary periodic lunches at the office Fun team-building activities & Corporate events Magnificent offices in Iconebene Night & Weekend Shift incentive (as applicable
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