Hire Controller

Guardian Civil is a trusted partner in civil construction, supplying essential safety equipment that keeps worksites compliant, and crews protected.Built on strong values — Put Customers First, Better Than Yesterday, and Prosperous Partnerships — which drive everything they do.Their promise is simple: "We deliver safety with care and never let our clients down."Purpose of the RoleWe’re looking for a proactive and customer-focused Hire Controller (Wellington) to take ownership of daily hire operations and grow Guardian Civil’s hire business across the Lower North Island.This role is hands-on — you’ll be responsible for ensuring our Wellington Hire operations run smoothly, equipment is maintained and presentable, and customers receive excellent service every time. Hire Operations & Logistics: Oversee daily hire operations, including equipment management, logistics, record-keeping, and stock control to ensure safe, efficient, and organised workflows (deliveries and forklift operation).Customer Service & Business Development: Manage customer relationships and drive business growth by overseeing orders, sales opportunities, quotes, and delivery, while ensuring prompt resolution of service or logistics issues.Administration & Quality: Oversee administrative and system processes, maintain accurate data, ensure compliance with health and safety standards, and support continuous improvement initiatives.What You’ll Need to SucceedProven experience in hire operations, logistics, or a similar coordination role.Civil or construction industry experience (advantageous).Proficient with computers and ERP systems (NetSuite preferred).Full Class 1 driver’s license required (willingness to obtain Class 2 and Forklift lic)Ability to work independently as the sole on-site representative.Professional, adaptable, and reliable with strong teamwork skills.Excellent communication, customer service, and organisational abilities.Why Join Guardian Civil?Join a collaborative, supportive team that values initiative.Access career growth and professional development opportunities.Work with leading safety products and innovative solutions.Ready to Step Up?If you’re looking for a role where you can take ownership, make a difference, and grow your skills in a supportive environment — this is it.Apply now and help shape the future of Guardian Civil’s Wellington Hire Operation!