Monday, October 27, 2025
ITH Media

Hiring a Remote Client Success Manager

Posted: 5 days ago
mid

Job Description

🚨 Join Our Team as a Client Success Specialist – Fully Remote! 🚨💵 Earning Potential: Start at $1,200/month with growth to $3,500+ as we scale.🌟 Who We AreWe’re a high-performing marketing agency helping aesthetic clinics across the UK get more customers. We’re obsessed with results, and we expect our team to bring the same level of dedication.🎯 What You’ll Do-Serve as the main point of contact for 20–40 clients-Onboard new clients quickly and seamlessly (speed is everything)-Hold check-in calls to keep campaigns on track-Proactively resolve issues before they become problems-Upsell and recommend strategies to increase client ROI-Maintain high client satisfaction while holding firm on standards-Act as the bridge between clients and our internal team🚀 What We’re Looking For ✅ 2+ years of proven client management experience (preferably in digital marketing, sales, or hospitality)✅ Strong persuasion & negotiation skills — you can confidently push back on bad ideas✅ Clear, fast communication and rapport-building abilities✅ Conflict resolution under pressure✅ Highly responsive, organized, proactive✅ Solid with tools like Google Sheets and CRM systems✅ Based in a UK-adjacent timezone✅ Full-time availability (Mon–Fri, 8 hrs/day)📈 Performance Expectations-Sub 8% churn with clients under your management-2+ upsells per month-Fast launches (under 7 days)-Top-tier client satisfaction scores🔥 Why Join Us?-Remote-first, global team culture-Growth-based compensation (earn more as we scale)-Chance to directly impact the success of clinics changing people’s lives-Work with a disciplined team that values speed, innovation, and results — but also knows how to celebrate wins⚠️ Important: This is NOT an easy role. It’s fast-paced, high-pressure, and demands someone who thrives under stress. If you’re not built for that, don’t apply.🎥 How to ApplyFill out our hiring form & send a short video introduction telling us why you’re the best fit. References and proof of past success required.👉 Click here to apply now: https://forms.gle/TSayBKxERB3Pnd9v6

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