Hiring For (Customer Service- Voice Process) (1-2 yrs) - Ghaziabad

Greetings from Infosys BPM Ltd.,We are hiring for Senior Process Executive (Customer Service- Voice Process)- GhaziabadPlease find below Job Description for your reference:Job Location: GhaziabadWork Mode: Work from officeQualification: Any GraduateDesignation: Senior Process ExecutiveExperience: 1-2 YearsShift: Day Shifts (09:00 AM to 06:15 PM)Week Offs: Need to Flexible of week off (Sunday fixed off and 1 rostered off from Monday to Saturday).Notice Period: Looking for Immediate Joining Or 15 DaysNOTE:We are looking for full-time graduates with strong communication skills who are comfortable working from our Ghaziabad office.Candidates must be proficient in both Hindi and English.Job Description:Effectively executes calls of customersResolves query/issues as per deliverables outlinedFollows all pre-defined procedures to meet SLA Target and ensure performance parameters are metMaintains voice quality as per standard agreedHandles repetitive calls and strives for target maximization to meet quality standards.If interested, please share your Updated Resume with below details to cs.elakiyadhevi@infosys.comName:Email & Mobile Number:Graduation:Date Of Birth:Post-Graduation: (If applicable):Total experience:Relevant experience:Current/Previous Company name:Current CTC:Expected CTC:Notice period:Current location:Thanks & Regards,Talent Acquisition TeamInfosys BPM Ltd