Hospitality Customer Service – Hotel Reservations (Remote)

Destination Knot | Remote (U.S.-Based)About the Role:Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.Key Responsibilities:Assist clients in selecting and booking hotelsShare accurate details on amenities, pricing, and availabilityManage and update reservation detailsCommunicate promptly and professionally via phone, email, or messagingQualifications:Strong communication and customer service skillsProfessional, detail-oriented, and self-motivatedBasic computer skills and reliable internet connectionHospitality or customer service experience is a plusWhat We Offer:Flexible remote scheduleFull training and booking system accessSupportive team environmentIncome-earning possibilities based on performanceTravel discounts and perksApply today to help clients book their perfect stay with Destination Knot!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.