Job Description

The Westbury, DublinThe Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublins social and cultural riches. From the moment guests ascend the hotels central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendary afternoon tea; The Sidecar bar, Balfes Bar & Brasserie and signature restaurant WILDE. Completing the picture are luxurious guest rooms and suites showcasing the best of Irish design. Yet, it is it the warmth of welcome that sets the seal on this haven of luxury.The Perks Of Working At The Westbury Hotel30 days of holiday including public holidays, increasing to 35 with length of serviceFree meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine loversDiscounted hotel rooms in the UK, Ireland and USA for you, your family and friends50% off food when dining with the Doyle CollectionGreat location with easy access to public transportIn-house training team dedicated to your personal developmentReward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)Save money with our Cycle to Work scheme and plan for your future with our pensionStaff summer parties, Christmas parties and regular team get togethersPlus more ...Are you passionate about hospitality and dedicated to creating memorable guest experiences? Were looking for a warm, attentive Host or Hostess to join The Gallery at The Westbury Hotel home to our renowned Afternoon Tea service.As the first point of contact for our guests, you will play a key role in delivering a welcoming and seamless experience from arrival to departure.Key ResponsibilitiesGreet and welcome guests in a warm, professional mannerManage reservations and coordinate seating efficientlyGuide guests through menu offerings and dietary optionsMaintain a clean and elegant reception areaRespond promptly to guest inquiries and requestsCollaborate with the service team to ensure exceptional serviceUphold high standards of cleanliness and hygieneAddress guest feedback with professionalism and careWhat Were Looking ForPrevious experience in a luxury or high-end hospitality settingOutstanding customer service and communication skillsA friendly, proactive, and team-oriented attitudeFlexibility to work various shifts, including weekends and holidaysStrong attention to detail and organisational skillsWhy Work With Us?Join a prestigious hotel with a legacy of excellenceWork alongside passionate hospitality professionalsAccess to training and career growth opportunitiesCompetitive salary and benefits packageInclusive and supportive team cultureThe Doyle CollectionThe Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer. SkillsPassion for Hospitality Excellent Customer Service Skills Enthusiastic and Motivated Individual

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