Hotel Director of Operations - Japan

OverviewBanyan Group is an independent, global hospitality company with purpose. We are proud of our pioneering spirit, design-led experiences and commitment to responsible stewardship. Our extensive portfolio spans across over 90 hotels and resorts, over 70 spas and galleries, and 14 branded residences in 23 countries. Comprising 12 global brands, including flagship brand Banyan Tree, Angsana, Cassia, Dhawa, Laguna, Homm, Garrya, Folio, Banyan Tree Escape, Banyan Tree Veya, Angsana Heritage Collection, and Skypark each distinct yet united under the experiential membership programme withBanyan. The founding ethos of “Embracing the Environment, Empowering People” is embodied through the Banyan Global Foundation and Banyan Academy. Banyan Group is committed to remaining the leading advocate of sustainable travel, with a focus on regenerative tourism and innovative programmes that elevate the guest experience.Founded in 1994 on the core concept of sustainability, Banyan Tree Holdings seeks to create long-term value for all stakeholders and destinations across its network of properties, products and brands, through a purpose-driven mission.With approximately 13,000 associates across 23 countries, the Group established the Banyan Academy in 2008 to support its goals by advancing people development, management excellence, and fostering learning with integrity and meaning.Banyan Group has received over 3,000 industry awards and accolades since its inception. It has also received recognition for its commitment to environmental protection and community development through its non-profit arm, the Banyan Tree Global Foundation (BTGF), which aligns the Group’s efforts with the United Nations Sustainable Development Goals (UN SDGs).Key Requirements:Minimum 10 years of progressive hotel management experience, including at least 3–5 years as Director of Operations in a multi-property role, or as Hotel Manager/General Manager.Prior experience in Japan or a strong understanding of Japanese hospitality culture and business practices is preferred.Strong leadership and people management skills.Proven track record in hotel operations, budget control, and strategic planning.Fluent in English; Japanese language skills are a strong advantage.Bachelor’s degree in Hospitality Management or a related field.Willingness to be based in Japan and travel regularly between properties.Culturally sensitive with an international mindset and the ability to work in a diverse environment.Passion for excellence, guest service, and sustainability.We regret that only shortlisted candidates will be notified.Thank you!