Housekeeper

We are a 4* family run hotel in the French AlpsYou are the friendly face working as a team to service our guest bedrooms daily. For this role we will only consider candidates who have had previous experience either in a hotel, restaurant or chalet.Our guests are expecting impeccable standards of cleanliness and service and we must never disappoint.This is a fast paced job so we expect our team to work fast and efficiently when on duty.Our Housekeepers do daily room servicing and full bedroom cleans and chalet changeover days in an efficient and enthusiastic wayPrevious cleaning or housekeeping experience is extremely important.This is a very flexible role with the main responsibility being for the management of the standards of cleanliness across all Chilly Powder properties. You will aim to maximise customer satisfaction by providing neat and clean rooms in accordance with the Chilly Powder standards, and to provide efficient, prompt, courteous, trouble free and proactive service to guests. This role requires a high degree of organisation.Key Roles and Responsibilities-Manage the laundry for all Chilly Powder properties. During the winter and summer seasons the laundry is sent out, but during quieter times the laundry is done in house.Manage the stock for all necessary linens, guest supplies, and cleaning equipmentManage damaged linen and linen returnsWash and iron sheets and towels as requiredClean and service guest rooms and communal areas in all Chilly Powder properties as required according to operational policies and standards (daily cleans and weekly changeover cleans)Ensure the standard of room servicing and cleaning is maintained in all Chilly Powder properties by conducting regular inspections to ensure the rest of the team have the same standards throughout the seasonAttend to guest needs and requests courteously and efficientlyCarry out deep cleans of all the Chilly Powder properties at the end of each seasonTending to any snow clearing around all propertiesHave a flexible attitude towards work schedules as required by the businessMaintain own working areas, materials and company property clean, tidy and in good shapeConduct staff training regarding room servicing standardsManage the chalet hosts on changeover days to ensure all chalets are cleaned to the same high standardsAlert the Operations Manager of any problems or potential problems immediatelyReport any maintenance faults as soon as they occur using our established proceduresMaintain an enthusiastic and helpful approach to other team members and guest care at all timesInteract and show genuine interest in our guests at all times to create memorable holiday experiencesShiftsThe role averages 5.5 days per weekOther ResponsibilitiesBe self-motivated and demonstrate consistent focus and enthusiasmBe a valued team player by taking measures to assist your colleagues when your own work load allowsBe aware that we require team members to be fit and able to work throughout the seasonAttend and contribute to regular staff meetings to discuss new ideas and improvements Personal Appearance & UniformBe well presented at all times. High standards of personal hygiene are essential.Please click on the 'apply now' button to send us your CV, along with a recent photograph of yourself too.RequirementsThis opportunity is great for those with excellent personal skills, bubbly personalities and an ‘of course’ attitude without watching your clock. It is a physical role so a good level of fitness would be an advantage.Applicants must have had previous professional cleaning or housekeeping experience.