Housing Officer, Housing First, Dublin

Location: DublinContract: Full Time, 2 year Fixed Term contactThe purpose of this role is to work as part of Focus Ireland’s Dublin Housing First IntensiveCase Management (ICM) Team to deliver a quality service to our tenants. The job will bebased in our local offices working as part of the central property service.Benefits:25 days Annual Leave & 3 Concession Days, 7% Employer Pension Contribution, Maternity Top Up 26 Weeks, Tax-Saver Scheme, Education Assistance Policy,PaidSick Leave policy,Premium rates for unsocial hoursSupports:Employee Assistance Program,Reflective Practice, Supervision, Well beinginitiatives, weekly team meetings, Housing First training,Therapeutic Crisis Intervention (TCI) trainingWhat You Will DoHousing Management and AdministrationImplement housing management and maintenance policies.Ensure tenancy compliance, especially around anti-social behaviour.Represent the organisation at RTB hearings when needed.Rent CollectionMaximise rent collection, prioritising automated methods.Ensure consistency in rent and service charges.Manage arrears proactively with support from Services staff.Management of Void Properties and VacanciesMinimise voids and vacancies with transparent tracking.Collaborate with Services and Local Authorities for timely allocations.Support smooth handover from Development to Property OperationsManagement of MaintenanceMaintain property standards and prepare annual maintenance plans.Improve procurement efficiency and value for money.Track and report maintenance works; manage budgets effectively.Supervise contractors and staff to ensure high-quality repairs.Liaise with ICM team on rent arrears and tenant inductions.Conduct property inspections and support appliance use.Oversee housing health and safety (e.g. fire audits, boiler servicing).Maintain accurate records via CRM and Affinity.Report any health, safety, or welfare concerns promptly.What You Will NeedExtensive experience working in a property/housing management departmentAmbitious, energetic and motivated individualMust have a solutions focused attitudeProficiency in MS Excel, Word and OutlookA team player with excellent attention to detailStrong communication skills be trustworthy and conduct the role with integrityA professional qualification in housing (Desirable)Experience in working for a voluntary housing organisation (Desirable)Focus Ireland is an equal opportunities employer.#FI1