HR/Commercial Assistant

About The RoleDSP Consultants are looking for a dynamic and experienced HR Officer to lead and manage our Human Resources department. In this role, you will be responsible for overseeing HR operations, including recruitment, employee relations, and policy development. You will ensure smooth communication, provide HR support to employees, and maintain a productive work environment.As an HR Officer, you will have a significant role in the growth of the company by managing the recruitment process, ensuring the team is well-supported, and driving the development of HR policies and strategies.Key ResponsibilitiesLeadership of HR Department: Take charge of the day-to-day operations of the HR department, managing a team and overseeing HR functions and duties to ensure a high level of efficiency.Recruitment & Hiring: Lead the recruitment process by coordinating interviews, evaluating candidates, and managing the hiring process from start to finish. Ensure that staffing needs are met in a timely and effective manner.Employee Relations & Support: Act as the primary point of contact for employees regarding HR-related inquiries, providing guidance on HR policies, rules, and regulations. Resolve employee concerns and support employee well-being initiatives.HR Policy & Document Creation: Assist in the creation, implementation, and review of company policies, procedures, and documents to ensure compliance with relevant labor laws and best practices.Performance Management & Development: Work with managers and employees to support performance evaluations, training initiatives, and career development programs.Administrative Support: Compile, update, and maintain employee records (both digital and physical). Prepare reports on personnel activities, including recruitment, training, absences, bonuses, grievances, and performance evaluations.HR Projects Coordination: Manage HR-related projects, including scheduling meetings, coordinating training sessions, administering surveys, and documenting outcomes.Payroll Assistance: Assist in payroll preparation by providing necessary data, such as absences, bonuses, and leave information.Tools & Software ExpertiseProficient in HR software tools, particularly Zoho People and Zoho CRM.Proficient in MS Office, with fast typing skills and a solid understanding of various business and HR-related software.Familiarity with ATS (Applicant Tracking Systems) and resume databases to streamline the recruitment process.Qualifications & RequirementsProven experience as an HR Officer, HR Manager, or similar leadership role in HR for over 7 years of experience.Strong background in recruitment and talent management, with experience managing end-to-end hiring processes.Experience with Zoho People and Zoho CRM is essential.Basic knowledge of labor laws and employment regulations.Excellent organizational skills with an ability to multitask and prioritize effectively.Strong communication and interpersonal skills, with the ability to work collaboratively with employees at all levels.Ability to lead HR projects and develop strategies that align with the company’s goals and values.