HR Global Services Advisor / 人事オペレーション担当

日本の人事オペレーション業務全般を担当していただきます。またグローバルのHR Global Service teamと協業し業務遂行をしていただきます。・社会保険関連業務全般、協力会社との協業・入社、退社手続き・ 各種労基署への届け出、監査対応・組合関連手続き処理・各種HR関連問い合わせの対応、各担当者（海外含む）へ振分・入社時オリエンテーション実施・人事関連統計レポート作成・グローバル共通の人事システム「Workday」の管理、部門マネージャーサポート・グローバルプロジェクトへの参加‐プロセス改善、システム改善等◆求める要件・HRオペレーション関連業務のご経験・ビジネス英語のレベルがあると尚可・グローバルチームでの業務経験があると尚可海外のマネージャーにレポートします。Job Summary This role is responsible for providing guidance for intricate HR matters on processes like onboarding, data management, while ensuring legal and process compliance. The role holds authority over operational decisions, administers training, and enhances direct HR access experiences. The role refines shared service processes, collaborates on systems enhancement, and leads projects, including optimizing employee onboarding and offboarding within a cost-effective and change-oriented framework.Responsibilities Acts as an HR consultant on matters of medium to high complexity, constantly advising local HR and business stakeholders (i.e. managers and employees) on local legislations, HR systems, and HR processes. Reviews country HR processes and policies, and ensures these are compliant with local legislations. Makes final decisions on administrative or operational matters, ensuring actions are in compliance with HR policies and processes. Develops and delivers training for new processes, programs, and platform rollouts. Recognizes and reports trends to improve employees' and managers' direct access experience with HR sites, myHR sites, myHR services, and HR systems. Analyzes and redesigns shared services business processes, elicits and documents requirements, tests and validates technology solutions, and provides end-user support. Assists in the operation of managing a profitable HR global service department through productive staffing, strong customer satisfaction, cost controls, setting and meeting objectives with high initiative for change. Evaluates processes, tasks, metrics, and analytics within HR global services. Works closely with HR systems and process integration teams to streamline processes, leverage automation and workflow, and spearhead improvements to systems and user experience. Leads or supports country/regional/global projects and oversees and continuously improves employee onboarding and offboarding.Education & Experience Recommended Four-year or Graduate Degree in Human Resources, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 4-7 years of work experience, preferably in customer service, or a related field or an advanced degree with 3-5 years of work experience.Preferred Certifications Society for Human Resource Management-Certified Professional (SHRM-CP) Professional in Human Resources (PHR)/ Senior Professional in Human Resources (SHPR)Knowledge & Skills Agile Methodology Auditing Automation Business Process Business Requirements Computer Science Dashboard Data Analysis Data Integrity Finance Human Capital Human Resources Information System (HRIS) People Analytics Power BI Process Improvement Project Management SQL (Programming Language) Tableau (Business Intelligence Software) Workday (Software) Workflow ManagementCross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer CentricityImpact & Scope Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.Complexity Responds to moderately complex issues within established guidelines.Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.