HR Technician II

AgencyDept of Health and Human ServicesDivisionSEC OFFICE - HUMAN RESOURCESJob Classification TitleHR Technician II (S)Position Number60037812GradeNC07About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.Description Of WorkThis position is located within the Program Evaluation/Quality Assurance section of the Division of Human Resources. It provides administrative and technical support focused on HR system access and standard reporting across various human resource systems used by the department. The position also supports form development and assists with presentation creation and project execution.The role supports compliance and data accuracy by ensuring proper system access controls, reviewing and validating recurring reports, and collaborating with HR staff on issues affecting operational performance. This position contributes to the division’s broader efforts to monitor and evaluate HR-related programs and services.Key Duties Include Grant access to various HR systems in accordance with established procedures Compile and review standard reports from HR systems for compliance and accuracy Identify and flag report discrepancies for further analysis or correction Develop fillable forms using Microsoft Word and Adobe Acrobat Create PowerPoint presentations to support internal communications or training Assist the Program Evaluation team during special projects or initiatives Collaborate with HR professionals at all levels to address access or reporting concerns Maintain documentation related to system access and reporting reviews Support audit readiness and internal data validation processes Contribute to internal improvements to evaluation and reporting workflowsKnowledge Skills And Abilities/Management PreferencesSalary Grade Range: $35,984 - $62,971Candidates now meet the minimum qualifications for a position if they possess the minimum education and experience listed in the vacancy announcement.The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:Documented experience analyzing data for error detection and compliance reviewProven intermediate level proficiency with Microsoft Suite tools (Word, Excel, PowerPoint) and PDF Editors like Adobe Acrobat for administrative tasks like forms, reports, and presentations Demonstrated experience compiling and analyzing reports from databases or systems Management prefers experience working in a direct Human Resources role, managing some function of HR, or working in a generalist capacityThe Posting Will Close At 11:59 P.M. The Night Before The End DateThis Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NCAbout The DHHS Division Of Human ResourcesThe DHHS Division of Human Resources is responsible for strategic and tactical human capital management within DHHS, including compliance with all federal and state rules and regulations affecting employee relations, recruitment/selection, job evaluation, salary administration, benefits, workers' compensation, safety, and core staff development.Compensation And BenefitsThe State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.Visit the website for benefits: https://oshr.nc.gov/state-employee-resources/benefitsSupplemental Contact InformationThe North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated, or justice involved. We invite all potential applicants to apply for positions for which they may be qualified.Application ProcessBe sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.Degree/College Credit VerificationDegrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.Veteran’s and National Guard PreferenceApplicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.ADA AccommodationsConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.Contact InformationIf there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.Minimum Education And ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.Associate’s degree, typically in Human Resources or relevant field from an appropriately accredited institution and 1 year of experience requiredOR Two (2) years of progressive experience in Human ResourcesORAn equivalent combination of education and experience.EEO StatementThe State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.RecruiterScot Watanabe