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People First Consultants

HRO Quality Analyst SME

People First Consultants • Bangalore • Full-time • onsite
Posted: Nov 5, 2025
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Job Description

Designation: Quality Assurance Lead (SME) Business Vertical: IOA Reporting Manager: Team Manager (TM) Location: India Typical Background: 5-8 years in HR domain with experience in quality auditing, calibration, and governance for content or service delivery processes. Exposure to policy interpretation, compliance standards, and QA frameworks. Role Purpose: Ensure delivery quality by auditing samples of work produced by Content Rating and Content Writing teams, driving calibration, and enforcing…

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