HUMAN RESOURCE GENERALIST

Report discriminatory job ad to TAFEPRoles & ResponsibilitiesThis is your chance to work with the people who are leading the cloud revolution. You’ll bring fresh insight to projects that are changing lives around the world.As a Senior Analyst, HR Services, You WillWork as a key member in JAPAC HR ServicesWork with other regional process counterparts, partners, collaborators, Country HRs, Business HRs, HR Privacy & Security, and Audit teams to standardize, simplify and automate HR operational processes and servicesLead minimum two processes of employee lifecycle for 19 countries in JAPACBe the first point of contact for Oracle Employees pertaining to operations support, including but not limited to pre/onboarding, employment letters, personal and employment data changes in Oracle HCM, exit pack, HR systems and toolsAnalyze data on given processes to produce trends and identify/plan improvement areasLead/support in implementing process efficiencies and improvements. Identify and promote standard methodologies, and maintenance of process documentationsSupply or lead projects that will improve customer experience, processes and systems in the global HR Organization by partnering with cross regional and functional teamsAct as Process Owner for assigned processesHandle requests in Oracle Service Cloud ticketing system and meet the Service Level AgreementRespond accurately, expertly, and timely to all requestsEnsure knowledge has been collected, organized, and shared timelyBuild and maintain effective relationships with stakeholdersMake improvements and adjustments to optimize operational excellence and customer experienceEnsure data privacy and Oracle data standardsPartner with management and key stakeholders to process sophisticated, confidential, time sensitive data, as well as provide timely and relevant communication, where applicableMake recommendations, participate in UAT testing, Internal and External Audit, where applicable, implement systems and process improvementsSupply independently on a variety of processes, with some assistance and normally receive general instructions on routine workWork on problems of moderate scope where analysis of situations requires a review of a variety of factorsExercise judgment within defined procedures and practices to resolve appropriate actionDevelop professional expertise, and apply company policies and procedures to resolve a variety of issuesAssist others using your own expertiseLead daily operations - including processing and handling complex, confidential, and time sensitive human resources related dataLook for problem trends, and seek opportunities for process improvementWork and collaborate globally, standardizing, simplifying and automating HR operational processes and servicesPerform additional related tasks and duties as neededRequired Skills/ExperienceYour drive, knowledge, and commitment will help us become the number one cloud company in the world. We also look for:Process improvement, training, communication and project management skillsExcellent problem solving, critical thinking, and analytical skillsComfortable with full Microsoft office suite, HCM, and other Oracle Cloud applicationsHigh attention to detail and the perseverance to pursue data anomaliesStrong internal client facing skills with a flexible communication style and the ability to communicate sophisticated concepts and analytics in a structured mannerPassionate about trouble shooting data issues to identify strategic solutionsBelieve that no jobs are too big; no problems are too sophisticatedCommunicate effectively – directly and succinctly – across cubicles, organizational boundaries and culturesVolunteer for new experiences, learning opportunities and to help othersSupply and may lead process improvement ideas and innovationAt least 5-8 years of experience working in a data intensive environment, preferably in human resources, where data entry, record auditing and report generation are primary functions of your roleProficiency in Japanese is mandatory, to work with multiple regional stakeholders in Japan, where communication is conducted mainly in Japanese