ICT Program Director

Grow with usAbout this opportunity:The ICT Program Director/Manager will drive large and complex Professional Services engagements towards one of Ericsson’scustomers. The ICT Program Director/Manager has to support the Engagement Manager and the KAM with extensive Telecomand Services knowledge. The position should have the ability to take both the solutioning and fulfillment role. During pre-salesengagement the CSI Program Director/Manager should be able to take responsibility of: The overall solution The overall cost estimation The delivery model (mix of on-shore, near-shore and off-shore resourcesOnce the deal is won, you will be able to lead the delivery until the complete fulfillment of the contract, ensuring the continuityfrom pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to customer satisfaction andEricsson’s business objectives since these programs often have visible impact on the Business Unit and corporate results.In addition to the pre-sales and delivery activities, there are more tasks assigned to the ICT Program Director/Manager position,such as: Building a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily presence atcustomer site, becoming a sort of Ericsson “agent” at the customer premise to increase the customer’s trust in Ericssonas a system integrator. Driving up-sales opportunities Coaching the team, to interact with them and to support them in their professional growth, and to identify and recognizetalents. Supporting asset and organizational set-up and growth; a main contributor to the Professional Service culture growth,delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.Qualification And ExperienceMinimum experience – 12 years in Telecom solutioning and delivery.Qualification – B.SC (Computer Science), B.E. or B.Tech.Candidate must have previous big scale BSS transformation project handling experience either as CSR/CFR.Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.Primary country and city: Bangladesh (BD) || DhakaReq ID: 776516