Implementation Consultant - Night Shift

Company DescriptionAt OrangeHRM, our goal is to help HR professionals excel in their roles with the use of powerful software tools. Since our founding in 2006, we have been dedicated to providing a world-class HRIS experience to support HR teams. Our comprehensive tools enable businesses around the world to manage PTO, conduct performance reviews, and much more, allowing HR professionals to shine in their field. Thousands of businesses depend on OrangeHRM for their HR management needs.Role DescriptionThis is a full-time on-site role for an Implementation Consultant - Night Shift (6 PM to 3 AM) located in Colombo. The Implementation Consultant will be responsible for managing software and project implementations, providing consulting services, and leveraging analytical skills to support clients. Daily tasks include coordinating with clients, configuring systems, and ensuring successful deployment and user adoption of OrangeHRM software solutions.Primary Duties and Responsibilities● Gather business requirements and configure our software to meet business needs.● Deliver online user training in English on the OrangeHRM software.● Prepared to work on the night shift supporting our US clients● Engage with customers to troubleshoot and diagnose issues.● Contribute to user guides and software documentation.● Maintain a detailed knowledge of the OrangeHRM offering and be confident in performing demonstrations● Become a trusted advisor for our clients and advocate for their needs within OrangeHRM.● Handle multiple projects simultaneously and efficiently.● Prepare project plans, meeting minutes, status updates in order to effectively deliver projects.● Aid the sales organization in pre-sales activities to win new business. Qualification / Experience Required● A Diploma or a Degree in Information Technology● 2+ years of work experience in software industry (preferably in customer-facing roles such as Implementation, Project Management, or Business Analysis)● Certificates or training in project management is an added advantage. Required Skills● Dynamic, self-motivated individual with a can-do attitude and an outgoing personality● Fluent oral and written communication in English● Excellent presentation skills● Strong knowledge in MS Office Suite● A passion for helping people understand● Domain knowledge in Human Resources Management would be an added advantage.● Effective organizational, time management and planning skills. Job Type: Full-time