Information Technology Associate / Senior Associate

BOS Wealth Management Malaysia Berhad (a subsidiary Bank of Singapore).BOS Wealth Management Malaysia Berhad opens doors to new opportunities.Join us and build your career with BOS Wealth Management Malaysia Berhad. At BOS Wealth Management Malaysia Berhad, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential. We also believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like or what you believe in. We therefore welcome applications from all suitably-qualified candidates. If you have passion, drive and the will to succeed, rise to the challenge today!We are looking for Information Technology Associate / Senior Associate.Position OverviewThe position will be responsible for supporting IT matters with the internal users and work with vendors to support cases related to the branch. The candidate will be required to drive action plans in improving system performance and provide problem and configurations management.Key ResponsibilitiesAdminister maintain and support the server room facilities, desktop (including peripherals), network infrastructure, server backup solution, Wintel based systems at Head Office, and DR center.Administer and maintain the physical and logical security of IT related infrastructure and systems.Ensure policy, guidelines and procedures are adhered all times.Maintain and update all documentation related to data center operations and IT infra.Supervise and execute the Disaster Recovery Plan (DRP).Plan and execute IT infra related projects.Perform R&D and propose cost effective IT infra related solution.Supervise the monitoring of system capacity and reviewing of system logs.Execute systems program migrations.Ensure that the EOD/EOM batch job processing are conducted in a systematic manner.Ensure all software used are current version and licensed.Introduce and implement new policies and procedures.Manage the inventory of computer forms, tape media and hardware devices in data center.Report and notify the supervisor for any issues and errors detected.Standby after office hour on rotation basis to ensure system availability.To perform duties as may be assigned by the Superior from time to time.Work RequirementsIT experience with at least 5 years in supporting end users.Participate into and coordinate with various business units for IT projects and enhancements.Assist branches on IT issues and coordinate between branches and IT Dept for the related process.Assist in IT planning for branches and handle user maintenance review from branches.Pro-actively drive system improvements and defects prevention to add value to Business.Good technical, analytical skills.Zero-defect mind set to ensure quality of work delivered.Pro-actively manage risks related matters and ensure there are no overdue items.Provide onsite support after office hours.Effective communication and inter-personal skill.Work independently and detail orientated.Ability to negotiate and renew contracts.Able to manage a server room.A strong risk mindset to ensure adherence to the Company’s, Group’s and Regulators’ requirements.Self-motivation, strong time management skills, ability to work effectively under pressure.Technical skillsStrong knowledge of desktop and printer supportKnowledge in technology risks assessmentsKnowledge in Windows operating systemEducation RequirementsBachelor's Degree in Computer Science/Information Technology or equivalent.Primary LocationPetaling Jaya, Selangor, MalaysiaJobInformation Technology Associate / Senior AssociateOrganizationBOS Wealth Management Malaysia BerhadSchedulePermanentFull-timeJob Posting29-Oct-2025, 05:51:15 PM