Information Technology Executive

SummaryISS International School is committed to safeguarding the well-being of our students and promoting the welfare of children and young people. We uphold high standards in our recruitment practices, with a strong focus on child protection and safety.Reports to Manager, Information Technology on IT day-to-day operations and support functions.Major Duties and ResponsibilitiesLevel 1 support, maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers and other network issues within the campus.Provide training to users in the usage of systems and access to networks.Maintain and review IT documentation, covering infrastructure, inventory, service subscriptions and contracts.Provide input for annual IT requirements planning and budgeting.Analyse, and evaluate system and users’ requirements and make recommendations for IT upgrades.Proactively identify acquisition opportunities of new innovation initiatives in line with the strategic objectives of the school.Occasionally standby for events and exams after office hours upon request.Undertake any other related assignment that may be given by the manager and/or his/her designate.RequirementsDiploma in Information TechnologyGood understanding of Google Workspace ecosystem and Microsoft Office.Familiarity with various products which include Chromebooks, Macbooks, iMacs and Apple TV, Chromecast etc.Ability to diagnose and troubleshoot basic technical issues.Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance.Good interpersonal skills and a team player.Strong communication skills with all team members.Attention to detail and focus.Working ScheduleMonday-Friday, 8 am to 5pmCompany transport provided at Queenstown MRT.