Information Technology Help Desk
Posted: 4 days ago
Job Description
Role Description This is a full-time, on-site role for an Information Technology Help Desk located in Al-Karkh. The IT Help Desk professional will be responsible for providing technical support, troubleshooting issues, maintaining network administration, ensuring network security, and assisting users with their technical needs. The role also requires prompt and effective customer service to resolve IT-related problems. Qualifications Proficiency in Network Administration and Network SecurityStrong Information Technology and Troubleshooting skillsExcellent Customer Service skillsGood written and verbal communication skillsExperience in a help desk or technical support role is preferredBachelor's degree in Information Technology, Computer Science, or a related field
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