Information Technology Help Desk Support

Greetings from Sloka IT Solutions.Title - Senior IT Helpdesk OfficerLanguage - Dutch or French (Nice to have), English (Professional working proficiency)Location - BelgiumDuration - 2 monthsWorkplace type - Fully RemoteExperience - 9 yearsJob Description:Task title: IT SupportPO number:Location:Brussels, ParisRemote location possible (this overrules the stipulation in the Framework contract that “The Freelancer undertakes to provide the Services at the premises of the Customer …”)Task objectives and deliverables:Context:Our client is looking for a service provider to provide IT support. The main task is to ensure the whole company’s IT stack runs smoothly. To monitor and maintain the company’s computer systems, installing, and configuring software, and solving technical issues as they arise.Objectives:Increase security of the IT setup throughout the organisationOptimise the efficiency of the IT setup throughout the organisationImplement best practices throughout the organisationDeliverables:Provide technical IT support when neededAudit & optimise the client's security setupPerform IT administrative work when neededSkills:Information Security Management - Expert LevelWork hours, travel requirements, etc.Work up to 3 days for this SoW. As a service provider, you are free to choose when you wish to work with the client or to take holidays.Travels to support the execution of this SoW (up to 0% of the time) - fully remote If interested, kindly share your updated CV to sivapriya@sloka.eu