Information Technology Support Specialist

IT Support Specialist Location: Colombo / HybridEmployment Type: Full-TimeAbout the RoleWe are looking for a motivated and tech-savvy IT Support Specialist to join our growing team. This role is ideal for individuals who are passionate about technology, eager to learn, and ready to start a career in IT. You will be part of a dynamic environment supporting day-to-day IT operations, troubleshooting issues, and contributing to system improvements.Key ResponsibilitiesProvide technical support for hardware, software, and network issues.Assist with the setup, configuration, and maintenance of computers, printers, and other devices.Support user account creation, password resets, and software installations.Help monitor network performance and assist in resolving connectivity problems.Maintain documentation of support requests and asset inventory.Collaborate with senior IT staff to learn and apply best practices in system administration and cybersecurity.Participate in IT projects and gain exposure to enterprise systems and tools.QualificationsDiploma or Degree in Information Technology, Computer Science, Networking, or a related field.Strong enthusiasm for IT systems, hardware troubleshooting, and learning new technologies.Basic understanding of Windows, macOS, and networking concepts (TCP/IP, DHCP, DNS).Familiarity with Microsoft 365, Active Directory, or Google Workspace.Good communication and problem-solving skills.Fresh graduates are encouraged to apply,What We OfferComprehensive training and mentorship from experienced IT professionals.Career growth opportunities within a modern, technology-driven organization.Exposure to real-world infrastructure, cloud, and network environments.Competitive salary and performance-based incentives.A collaborative and supportive work culture.