Information Technology Support Technician

Job Position Title: Corporate IT Support Contractor (EXT)Company: CLPS Global or RiDiK Pte LtdLocation: SingaporeWork Set-up / Work Type: Onsite - 1-year renewable contractSchedule: Monday to Friday, 9:00 AM – 6:00 PMSkills: IT Support, Customer Service, macOS & Windows Troubleshooting, Google Workspace Administration, AV Support, Networking Basics, Documentation, Vendor Management Job SummaryWe’re looking for a Corporate IT Support Contractor (EXT) to support our team in Singapore. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we’d love to hear from you. Key ResponsibilitiesProvide on-site and remote tech support on macOS, Windows, and related hardware/software.Troubleshoot common applications (Zoom, Slack, Chrome, Google Workspace).Support AV setups for meetings, events, and office technology.Conduct new hire IT onboarding sessions weekly.Manage laptop refreshes for offboarded staff and prepare for reissue.Perform basic administration of Google Workspace, Slack, Okta.Document technical processes and create user-friendly support guides.Triage, prioritize, and escalate complex requests when required.Act as local IT point of contact for employees, contractors, and vendors.Support hardware installation, desk moves, and related logistics. QualificationsStrong customer service and communication skills (verbal & written).Proficiency in troubleshooting macOS, Windows, and MDM applications.Hands-on experience with Google Workspace, Okta, Confluence, JIRA, Slack, and Zoom.Strong hardware/software troubleshooting skills, including networking basics.Ability to multitask and manage competing priorities effectively.Experience working in high-growth multinational tech environments is a plus.Strong documentation and knowledge-sharing skills.Physically able to handle IT equipment setup and moves when required. About CLPS RiDiKRiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.