Innovation and Improvement Consultant

Alfred HealthAlfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.12 month fixed term Administrative Officer Grade 5Part time or Full time considerationThe Alfred Hospital LocationGreat staff benefits! DEPARTMENT The Alfred Specialty Medicine Program within the Operations division is comprised of six clinical units including: Clinical Genetics and Genomics, Dermatology, Endocrine and Diabetes, Gastroenterology, Renal and Rheumatology. The program provides admitted services, both multiday and same-day via Ward 4WA, Endoscopy Service and dialysis satelitte units across Alfred and Penninsula satelile dialysis units. The admitted component of the program admits >22,000 patients per year. As well as this, the Program runs a large ambulatory service with a focus on multidisciplinary specialty clinics with >42,000 patient consultations per year with clinics across all Alfred Health campuses.The ASM Program vision is to lead ambulatory and specialised care through integrated management of chronic and acute conditions, enabled by collaboration across specialist units and disciplines, ensuring patients remain well at home.Position SummaryThe Innovation and Improvement Consultant is a strategic role focussed on delivering improved business processes and innovative service models across the ASM Program. The role will require a dynamic team member who works in partnership with Program Leadership to solve problems, drive innovation and build improvement capability. This position is responsible for leading the development of the service improvement pieces of work for the Program using recognised continuous improvement practices.This role will report to the Program leadership, both Clinical Service Director and Program Director and has a strategic role to develop, lead and execute improved performance outcomes, develop and extend service delivery and increase value to patients and Alfred Health.Qualifications/Experience RequiredGood experience, knowledge and understanding of improvement and innovation methodologies (eg PDSA, Lean Thinking, IHI Model for Improvement)A degree in relevant healthcare profession, management, or change management fieldExperience managing diverse stakeholder groupsExperience collecting, analysing and communicating dataExperience simplifying complex problems and ideas and presenting these to a wide range of audiencesProficiency in Microsoft Office365, Visio or other visual mapping tools (e.g. Miro)Experience delivering training and building improvement and innovation capabilityStaff BenefitsSalary packaging & novated leasing through MaxxiaFlexible health insurance coverage through HCF Health InsuranceOnsite car & bike parking opportunities, deducted pre-tax!!Fantastic onsite fitness facilities at The Alfred through ProSport health and fitnessChildcare services at The Alfred managed by KU Children’s ServicesFor enquiries regarding this role, please contact Clinical Service Director, Tori Snooks via v.snooks@alfred.org.au Applications close: 11pm AEDT, Friday 14th November 2025.We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.Website: www.alfredhealth.org.au