Inside Sales Rep (グローバルアカウント担当)

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.Employer:Lenovo Japan, LLCWork location:Akihabara UDX (Tokyo); (3 onsite and 2 remote days in a week could be applicable)Smoking:Not allowed in the office, but smoking room is available in 5th floor of Akihabara UDXEmployment condition:Permanent Staff (Probation period: 6 months)Expected salary:Depending on the current salary and experience, we would make our decisionOvertime allowance:Applicable (JPY 41,000 / Month for Band 6)Working hours:9:00-17:45 (Rest time: 1 hour (12:00-13:00))Holidays:Saturday, Sunday, national holidays, year-end holiday, established anniversary day, special holiday, and compensatory holidaySocial insurance and benefits:Comprised of Pension, Health, Unemployment and Worker's Accident Compensation, Defined-contribution pension, property accumulation savings, Lenovo employee group life insurance, etc.■About OrganizationThis position is responsible for inside sales execution utilizing multiple approaches like telephone, email to contribute to maximize Lenovo Japan Commercial Business revenue and profit. Inside sales play an important role to capture customer needs, generate demand and close deals with effective approaches which Face to Face sales won’t be able to cover.And we will also collaborate with Lenovo co-workers outside of Japan to implement activities to increase business.Report to : Japan Global Account Business ISR ManagerNumber of Peers : 8■Roles And ResponsibilitiesOpportunity Identification/Customer Relationship BuildingSales prospecting and outbound/inbound callingInitiate and drive marketing campaignsUnderstand/Evaluate customer needsIdentify customer decision-making processDevelop relationships with decision makers/influencersDevelop customer loyaltyDevelop relationships with key business partnersCreate marketing materialsProducts/solution proposal - Deal ClosingUnderstand Lenovo’s and competitors’ strategy, products and its configurationsDifferentiate Lenovo productsPrepare/Develop product proposals and proposal activitiesDeliver value proposition and up sellEngage management for escalationsManage contract closureEngage technical resource if neededBusiness ManagementUnderstand IT Tool and continuous update of customer database on D365 toolManage contract closurePre-Sale and Sale Order ManagementEnsure order placement and Investigate order issues, such as credit holds, credit line issues, A/P issues, and invalid part numbersIdentify resolution and engage proper resourcePost Sale Order ManagementWork with Accounts Payable contact on past due A/R Manage product transitions/substitutionsManage/Retain relations with customerActivities for Lenovo Global AccountsCatalog update (rebid, change request, add new products, drop old products, etc.)Maintain the product and price on the customers' purchasing catalogue systemSend announcement approval to the local sales team■Key Interaction WithFace to Face salesOperationsMarketingFinanceSupply and Demand■RequirementsMust Have – Essential3+ years of experience in Inside Sales in PC or IT industryUp to around 15 years of work experienceHigh ability and passion to achieve sales targetHigh communication skillsSpeed (Daily reporting and actions)Business level English (TOEIC 750pts+) Good to have - desirableExperience in managing outsource staff■Typical CandidateInside sales for commercial segment in PC/IT vendorsInside sales for commercial segment in IT outsourcing vendorsSales for Small/Mid business segment in other industriesWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.