Instructional Design Specialist, Sr - Hartsfield Jackson Airport

Job DescriptionSalary range: $51,035.56 - $64,138.53Posting expires: 11/14/2025GENERAL DESCRIPTION And CLASSIFICATION STANDARDSThe Instructional Design Specialist, Senior is a role within the Organizational Development unit of the Department of Human Resources. As an Instructional Design Specialist, Senior, this individual is responsible for taking an active role in the development of programs to equip employees with the necessary tools for development in current and future advancement. This individual will be expected to design and develop curriculum content, training materials, training modules, and job aids, in support of the staff of the City of Atlanta/Department of Aviation. This individual will develop curricula to be used by the training facilitators and training participants and is expected to work with subject matter experts for their expertise and input to ensure content accuracy, as applicable. This is a highly experienced professional who will be expected to deliver accurate, high-quality documentation within a specified deadline and timeline, and will utilize adult learning principles to develop all instructional materials. In addition, this individual will use strong interpersonal, written, and visual communication skills, analyze and improve existing processes, drive needs/gap analysis to improve deliverables and learning outcomes for internal/external customers, employees and stakeholders.SUPERVISION RECEIVED:Performs work under general supervision with review and advice from Sr. Training Manager/Organizational Development Executive Director.ESSENTIAL DUTIES & RESPONSIBILITIES: Uses needs assessment tools to identify need for and determine effectiveness of educational programs. Interacts with functional organizations/business units to develop specifications for content courses Analyze assessment and evaluation results to drive design/development improvements Course development using established instructional design and assessment models in a variety of modalities (instructor-led, blended learning, virtual instructor-led, Micro-learning, Webinars) and delivery platforms Structure existing content for best learning experience by end-user, e.g., instructor-led or e-learning Collaborate with Subject Matter Experts (SMEs) to identify and capture learning content Analyzes and improve existing processes Drive change through need/gap analysis, focus groups, etc. Research, recommend and implement creative design/development improvements Partner with internal and external teams to drive strategic improvements Create follow up assessments to determine effectiveness of course material created and presented (ROI) These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assignedUses independent judgement and discretion in handling organizational emergency situations, determining, and deciding upon procedures to be implemented, settingKNOWLEDGE & SKILLS REQUIRED: Curriculum Development or Instructional Design background/experience Comprehensive e-learning and classroom design and facilitation skills Strong knowledge of adult learning theory and its application to learning solutions Excellent written and interpersonal communication skills Ability to self-manage multiple development projects and deadlines Strong attention to detail Ability to define and document processes Ability to manage large strategic projects Ability to foster and create strong working relationships Microsoft Office (Word, PowerPoint, Excel) Strong organization and Time Management skills Ability to interface with wide variety of skill levels Ability to develop advanced training courses ESSENTIAL CAPABILITIES and WORK ENVIRONMENT: Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the bas is of race, sex, age, color, religion, national origin, marital status, disability status or any other basis prohibited by federal, state or local law. We value and encourage diversity in our workplace QualificationsMINIMUM QUALIFICATION – EDUCATION and EXPERIENCE:Education: Bachelor’s Degree in Human Resources, Education,Business, or related field. (Equivalent professional experience may be considered for substitution for the required degree on an exception basis)Experience: 4+ years or related experienceComputer Skills: Microsoft Office (Word, Excel, PowerPoint, Outlook, eLearning Authoring Tools etc.)PREFERRED– EDUCATION and EXPERIENCE: Technical Aptitude - Ability to comprehend complex technical topics and specialized information Active Listening - Ability to actively attend to, convey, and understand the comments/feedback and questions of others. Innovative – Ability to look beyond the standard solutions. Training – Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance. Analytical Skills – Ability to use thinking and reasoning to solve a problem Conceptual Thinking – Ability to think in terms of abstract ideas. Interpersonal – Ability to get along well with a variety of personalities and individuals. Goal Oriented – Ability to focus on a goal and obtain a pre-determined result. Creative – Ability to think in such a way as to produce a new concept or idea. Decision Making – Ability to make critical decisions while following company procedures Software Proficiency – Familiarity and hands-on experience with Learning authoring tools (Articulate Reach 360, Captivate, Storyline, Camtasia, iSpring Solutions, etc.); Artificial Intelligence (AI) Experience, Adobe C-Suite Creative Cloud, Canva, polling software (Menti-Meter, Poll Everywhere, etc.) Inclusion & Accessibility – Demonstrated ability to integrate DEI principles, accessibility standards, and WCAG/ADA compliance into instructional design practices. Multimedia Development – Experience creating multimedia assets, including microlearning videos, motion graphics, simulations, and scenario-based learning modules. Learning Management Systems (LMS) – Experience managing and publishing content within platforms such as Oracle, Articulate 360, or comparable systems, with a clear understanding of SCORM/xAPI standards. LICENSURES and CERTIFICATIONS: