Instructional Technology Specialist

Job ID: 292314Location: Augusta UniversityFull/Part Time: Full TimeRegular/TemporaryAbout UsAugusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.LocationAugusta University -Our Health Sciences Campus1120 15th Street, Augusta, GA 30912Our Summerville Campus2500 Walton Way, Augusta, GA 30904College/Department InformationAugusta University Online (AU Online) is designed to take the university into the 21st century with advanced learning technologies for AU students. Deploying best-in-class online educational methods, techniques, and models of student support, AU On6ne is designed to support our faculty in developing leading-edge online instruction.Focused on fostering a sense of belonging among our online students, and creating exceptionally engaging classroom experiences, our team is committed to extending the reach of AU through advanced marketing and digital technologies. Our close-knit team embraces the values of performance, innovation, and providing a personalized teaming "experience like no other" in online education.Job SummaryThe Instructional Technology Specialist (ITS) will support the provision of course shells (development, primary, section) shells within the learning management system (LMS). This activity with be documented per established practices to maintain accurate listings. They will maintain LMS templates, and all the content embedded within the templates. The ITS will collaborate with the Director of Enrollment Management to create student orientation shells, enroll students, and update the online syllabus as needed. They will maintain the Learning Object Repository (LOR) and the content shared from within it. Generating reports from the Data Hub as needed will be ITS responsibility. All these duties will be under the direction of the ITC.ResponsibilitiesThe duties include, but are not limited to:Provision Of Shells Within The LmsCreate development shells. Create primary course shells. Create and maintain LMS html template pages. Maintain accurate records of shells created. Collaborate with IT to have mass course content transfer completed on time. Ensure course start dates are updated each term. Ensure each instructor has updated Simple Syllabus for each course.Quality Assurance And Continuous ImprovementQA checksUsing the internal QA scorecard, review new and existing courses and provide detailed feedback Check one work to ensure it is accurate. Test hyperlinks in each primary course each semester. Updates Transfer existing courses into new course model. Make changes in courses necessitated by changes in the educational technologies used by AUOTechnical SupportFaculty - Respond to requests for assistance submitted through the AUO Help Center. Student - Respond to requests for assistance submitted through the AUO Help Center. Update BrightSpace how-to videos.AUO Team - Support AU Online team members in the use of AUO educational technologies.OTHER DUTIES: Perform all other job-related duties as assigned.Required QualificationsBachelor's degree from an accredited college or university with experience using a learning management system and Office 365.Preferred QualificationsPreferred Educational QualificationsExperience with D2L BrightspaceResponding request for technical assistance to include problem solvingExperience with a ticketing systemKnowledge of VoiceThread, Hypothesis, Yellow dig, Canva, H5P, and accessibility checkersDemonstrates ability to complete tasks with accuracy and thoroughness. Strong organizational skills with a focus on precision and quality of work.Knowledge, Skills, & AbilitiesKNOWLEDGETechnological Proficiency: Proficiency in the use of digital technology, including learning management systems and other digital tools relevant to the educational setting.SkillsCommunication: Communicate effectively, both orally and in writing to students, faculty, and staff.Problem-Solving: Capacity to identify, analyze, and solve problems that faculty and students may face, using creativity and resourcefulness.Organization: Manage time efficiently, prioritize tasks, and keep detailed records.Interpersonal Skills: Build and maintain positive relationships with faculty and staffAbilitiesAbility to maintain confidentialityEmpathy: Empathize with students, faculty, and staff and work effectively with all.Adaptability: Adjust to changes in schedules student and faculty needs as well as institutional priorities.Proactive Approach: Anticipated technology related issues before they escalate and take necessary preventative action.Shift/Salary/BenefitsShift: Days/M-F (Work outside of normal business hours may be required)Pay Band: B8Salary: Minimum $45,400/annual - Midpoint:$56,700/annualSalary to be commensurate with the qualifications of the selected candidate within the established range (generally minimum midpoint) of the position.Recruitment Period: Until FilledAugusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!Conditions of EmploymentAll selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.Other InformationAugusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.Equal Employment OpportunityAugusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.How To ApplyConsider applying with us today!https://www.augusta.edu/hr/jobs/Select University Faculty & Staff > External Applicants if you are a candidate from outside the universitySelect University Faculty & Staff > Internal Applicants if you are a current university employeeIf you need further assistance, please contact us at 706-721-9365To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=292314&PostingSeq=1Copyright ©2025 Jobelephant.com Inc. 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