Integration Specialist – Business Applications

This role is office-based (on-site) - Dubai/ South AfricaCompany DescriptionAspen TESS is Aspen's technology-enabled shared services business, established to be a partner in unlocking business value through digital innovation and process efficiency. Aspen TESS will eliminate repetitive effort and use technology to optimize standardized processes, by delivering cost-effective services and innovative solutions to Aspen business units globally.OBJECTIVEThe Integration Specialist is responsible for designing, implementing, and maintaining system integrations across a diverse set of business applications. This role plays a critical part in ensuring seamless data flow, process efficiency, and system interoperability. The Integration Specialist collaborates with cross-functional teams to identify integration needs, troubleshoot issues, and support new application rollouts, while ensuring data integrity and compliance with internal standards. The role supports business transformation and operational excellence by enabling connected, automated, and scalable systems.Key Responsibilities:Integration Development & Implementation Design, build, and deploy system integrations between business applications (e.g., ERP, CRM, HRIS). Develop APIs, connectors, and ETL workflows to ensure secure and reliable data flow. Perform unit, integration, and system testing to validate functionality and performanceSystem Maintenance & Support Monitor integrations to ensure uptime, performance, and data accuracy. Troubleshoot and resolve integration failures, data discrepancies, and connectivity issues. Maintain integration documentation and configuration recordsProject Support & Collaboration Collaborate with business analysts, developers, and application owners to gather requirements. Participate in new system implementations or upgrades by enabling integration readiness. Ensure integration solutions are aligned with enterprise architecture and standards.Compliance & Process Improvement Ensure integrations meet internal security, compliance, and data privacy standards. Identify opportunities to automate workflows and reduce manual data handling. Contribute to continuous improvement initiatives within the Business Applications team.Post-Implementation & Monitoring Provide hyper-care support for new integrations during stabilization periods. Analyze integration logs and performance metrics to identify improvement areas. Conduct post-integration reviews and incorporate lessons learned into future projects.Qualifications & Skills:Education:Bachelor’s degree in computer science, Information Systems, Engineering, or a related technical field — or equivalent work experience.Experience & Knowledge:3-5 years of experience in application or system integration roles within IT, software development, or enterprise systems.Hands-on experience with integration platforms (e.g., IBM App Connect Enterprise (ACE) , Dell Boomi, MuleSoft, Azure Logic Apps, AWS AppFlow , or similar).Proven ability to build, test, and maintain APIs, ETL pipelines, and system connectors.Experience supporting enterprise applications such as ERP, CRM, or HRIS.Skilled in troubleshooting data and system integration issues.Familiarity with change control, release management, and SDLC practices.Working knowledge of API standards (REST, SOAP), webhooks, and message queues.Understanding of data formats (JSON, XML, CSV) and transformation techniques.Awareness of data governance, compliance, and privacy considerations.#NB