Job Description

This is a job based in Singapore and will apply WP for the candidate. Be part of the future of interior design — at Meerkat Home, you’ll empower customers with AI-driven, what-you-see-is-what-you-get custom modular cabinetry solutions that no one else in Singapore can offer.Job ScopeClient Engagement & AI-Supported Sales ConversionProactively greet and serve both walk-in and online customers; build rapport and understand their home layout, style preferences, budget, and lifestyle needs.Use our AI-powered 3D walkthrough tool to let customers virtually experience their future home—what they see is what they get.Guide customers toward purchasing decisions with confidence—focusing on storage efficiency, lifestyle fit, and how our AI-driven solutions address their needs.Follow up promptly with leads, maintain high response rates, and close deals through consistent communication and professional follow-through.Design Support with AI Digital ToolsLeverage Leica 3D scanning to instantly digitize customer spaces, providing precise measurements and a digital foundation for design.Use AI-powered 3D walkthroughs so customers can virtually experience their home design : what they see is what they get.Collaborate with design teams to ensure renderings align with customer expectations, supported by accurate Leica scan data.Quotation, Contract, and PaymentGenerate and explain quotations using the company’s system; assist customers in understanding pricing breakdown and payment stages.Confidently walk clients through the contract process, addressing basic concerns and facilitating smooth closure.Collect deposits and ensure accurate entry of customer orders into the system.Order Fulfillment & Customer SupportWork with internal teams to follow up on post-sales milestones: measurement, CAD confirmation, production, shipment, and installation.Keep clients informed throughout the process and help troubleshoot basic issues (with support from technical or PM team).Maintain a strong customer relationship post-sale to encourage referrals and repeat business.Teamwork & Sales TargetsAchieve monthly individual and team sales goals.Participate in weekly case sharing, showroom walkthroughs, and product updates to stay sharp and aligned.Assist with showroom maintenance, seasonal promotions, and brand-building activities.Job RequirementsEducation BackgroundDiploma or higher in Interior Design, Environmental Art, Furniture Design, Architecture, or other related fields.Work ExperienceMinimum 2 years of experience in sales and design within the industry.Experience in mid- to high-end customization projects is preferred.Communication & Sales SkillsExcellent communication and sales abilities with a strong ability to independently close deals.Customer service mindset; patient and capable of building strong client relationships.Responsible and proactive in handling customer objections and follow-up issues.Language RequirementAble to communicate in both English and Chinese.Familiarity with Singapore's multicultural communication context is a plus.

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