International Customer Support Executive – Night Shift (Karachi, On-Site)

Location: Gulistan-e-Johar, Karachi (On-Site) Type: Full-Time | Shift: Monday–Saturday, 6:00 PM – 2:00 AM or 8:00 PM – 4:00 AM PKTAbout ABS InternationalWith 16+ years in the global outsourcing industry, ABS International delivers customer support and sales solutions for international clients. We provide a stable, growth-driven environment where performance is recognized, and top talent moves up quickly.Position OverviewWe are hiring experienced call center professionals for our international voice process. This is a phone-based role focused on delivering world-class support and sales assistance to customers across global markets.Compensation & GrowthTotal Monthly Package: PKR 63,000 – 78,000+ (Base + Incentives)Performance Incentives: PKR 18,000 – 28,000/monthBonuses: Punctuality + Attendance rewardsCareer Growth: Clear promotion track to Team Lead and Manager roles within 12 monthsKey ResponsibilitiesHandle inbound and outbound calls for international clientsResolve issues efficiently while maintaining service quality standardsAchieve daily and weekly KPIs (calls, conversions, and quality scores)Record accurate call details in the CRM systemCollaborate with team leads to improve call efficiency and retentionRequirementsMinimum 1 year of international call center or BPO experience (US/UK campaign preferred)Excellent English communication skills (C1/C2 level)Confident phone presence and ability to manage customer escalationsComfortable working night shifts (on-site only)Strong work ethic, consistency, and teamworkWhy Join ABS InternationalProven company with 16 years of stabilityTransparent reward system — your performance drives your incomeCareer growth from Executive → Senior → Team Lead → ManagerSupportive environment and ongoing training programsApply NowIf you have strong communication skills and a passion for customer service, apply through LinkedIn Easy Apply to start your journey with ABS International.