International Customer Support Representative (Night Shift) – Karachi | ABS International
Posted: 1 days ago
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Job Description
🌍 Build a Global Career from Karachi — Join ABS InternationalLocation: Karachi, Pakistan (On-Site) Schedule: Monday–Saturday | Night Shift (6:00 PM – 2:00 AM or 8:00 PM – 4:00 AM PKT) Type: Full-Time Salary Range: PKR 63,000 – 78,000 / month (Base + Incentives)About ABS InternationalFor 16+ years, ABS International has been a trusted name in global BPO and customer support solutions. We help clients across the US, UK, and Canada deliver outstanding customer experiences — and now, we’re expanding our Karachi team.If you’re looking for a stable, rewarding, and growth-focused customer support career — this is your opportunity.🎯 What You’ll DoHandle inbound and outbound international calls with professionalism and empathy.Resolve customer issues on the first contact and ensure client satisfaction.Meet and exceed performance KPIs (AHT, FCR, CSAT).Follow clear SOPs and CRM documentation (Salesforce / Zendesk).Maintain a positive, problem-solving approach in every customer interaction.✅ What We’re Looking For1+ year experience in international voice-based support or sales (BPO / call center).Fluent English (C1 level) — clear, confident communication.Strong listening, de-escalation, and multitasking skills.Comfortable with night shifts (on-site in Karachi).Positive attitude and commitment to service excellence.💡 What We OfferTotal Monthly Package: PKR 63,000 – 78,000 (Base: PKR 45,000–50,000 + Incentives: PKR 18,000–28,000)Stable career in a 16-year industry leader.Structured training and mentorship to help you grow.Clear career path — from CSR → Team Lead → Supervisor.Supportive, performance-driven environment.🚀 Why Join UsAt ABS International, we don’t just fill seats — we build careers. We invest in people who bring energy, empathy, and dedication to every call. Your success is measured, recognized, and rewarded every month.📩 How to ApplyApply via LinkedIn Easy Apply or visit absinternational.pk to start your journey. Shortlisted candidates will be contacted within 48 hours.
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