Investigations & Enforcement Analyst (Card Scheme Compliance)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job DescriptionThis is an individual contributor role, responsible for providing support with respect to creating and implementing compliance solutions that meet regulatory and strategic compliance objectives of Visa Inc. and its clients with respect to the Visa International By-Laws, Visa Core Rules & Product and Service Rules and associated manuals.The role will primarily focus on cases/incidents in Europe and may also support global compliance initiatives. The role will manage compliance cases/incidents and ensure that clients remediate their non-compliances within an agreed timeframe and, where required, non-compliance fees are assessed.The expectations of this role include the following and is not limited to:Monitoring, investigating, and validating the compliance status of clients and where necessary to agree and execute corrective measures Managing internal relations within the context of compliance enforcement and non-compliance assessments and process escalating where appropriate to the CIE Management, as requiredGeneral client compliance with the Visa Rules Assessment of the severity of the non-complianceCase management until resolution is achievedImposing non-compliance assessments, if requiredImplementation of remediation plans and/or waivers in conjunction with RCS Development staff membersCommunication with internal stakeholders, and rule business ownersManagement of simple compliance actions with business function owners at any one time prioritizing as appropriate and provision of direction to staff in various Visa business functionsProvide Clients and staff with accurate interpretation and analysis of the Visa Rules in response to inquiries and / or questions related to compliance activities and ensure understanding and compliance with the Visa RulesDevelop and maintain good relationships with regional offices to ensure CIE team initiatives and best practice are effectively introducedSupport the annual strategy and objectives and plans to support the Europe region in accordance with strategy as directed by Senior Director, CIEResponsibility and accountability for the execution of the CIE procedures, as developed and updated over time as the function progressesMust manage independently to priorities liaising with business functions as required based on Visa strategy and key business drivers to ensure revenue is maximized. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.QualificationsA good understanding of payments, awareness of scheme rules or standardsExcellent writing and verbal skills to convey complex topics in “Plain English”. Interpersonal, lobbying and communication skills (written and verbal)Ability to effectively work under pressure, be proactive and self-challenging when dealing with challenging compliance issuesGood attention to detail in developing compliance plansGood project management skills to co-ordinate divergent interests, commensurate with managing a multi-faceted compliance program at an international level. Strong analytical and reporting skillsSome knowledge of general auditing and compliance procedures and functionsFully computer literate in MS Word, MS Excel, MS PowerPoint, MS OutlookRespond resourcefully to new priorities and challengesContinually attain industry knowledge, practices, concepts and strategiesDemonstrated knowledge and ability to evaluate business compliance and adherence to relevant standards and able to make sound, rationale judgements and recommendations in carrying out compliance activityAdditional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.