IT Applications Support Lead (LIMS)

-The IT Applications Support Lead will be responsible for leading and participating in theimplementation, configuration, and optimization of the LES/LIMS system in laboratoriesin Egypt. This role will act as a key liaison between laboratory users, technical teams, andother stakeholders, ensuring that the system meets functional and operational requirements.Key responsibilities:Collaborate with business and laboratory teams to gather and document functional and technical requirements.Identify gaps and define appropriate solutions for these gap’s.System Design and Configuration for roll out’sParticipate in designing the LES/LIMS system, configuring it according to business needs.Define workflows, data structures, and processes related to laboratory management.Testing and ValidationCreate and execute functional and user test cases (UAT - User Acceptance Testing).Validate that the system complies with regulations and quality standards such as GLP (Good Laboratory Practices) and 21 CFR Part 11.Training and SupportTrain end users on the use of the LIMS system.Provide functional support during implementation and post-implementation.Support some activities related with Project Management and coordination with Spain IT teamParticipate in the planning, coordination, and monitoring of the implementation project.Collaborate with vendors and IT teams to ensure system integration with other tools (ERP, laboratory instruments, etc.).Documentation related with projects and maintenanceDevelop functional documentation, user manuals, and procedures related to system use.Continuous OptimizationIdentify opportunities to improve laboratory processes through the efficient use of the LES/LIMS system.Requirements:Bachelor’s degree in Computer Science, Systems Engineering, Life Sciences, Biotechnology, Chemistry, or a related field.Over 3 years of experience implementing LIMS systems (such as Thermofisher,Lab vantage, Lab Ware, STARLIMS, Sample Manager, etc.).Experience in laboratory digital transformation projects.Prior experience as a functional analyst or LIMS consultant.Computing SkillsStrong understanding of laboratory data management concepts and analytical processes.Familiarity with LES/LIMS-ERP integrations, MES systems, and laboratory devices.Knowledge of regulations: GLP, GMP, ISO 17025, and FDA 21 CFR Part 11.Experience with SQL databases and reporting tools (Crystal Reports, Power BI, etc.).