IT Business Analyst - ERP & HRIS Systems

OverviewThe IT Business Analyst serves as a vital link between a company’s IT capabilities and its business objectives. This role is primarily focused on analyzing, designing, and implementing IT systems to meet the organization's needs. An IT Business Analyst works closely with stakeholders from various departments, gathering and documenting requirements, developing system specifications, and ensuring that IT solutions align with business goals.Qualifications1. Bachelor's/College Degree in Computer Science, Information Technology, Engineering (Computer/Telecommunication) or equivalent2. Ability to communicate information effectively with others, to quickly grasp the main points and quickly coordinate resources.3. Strong elicitation and collaboration skills to influence outcomes and manage expectations as well as issues4. Experience in facilitating inception workshops and identifying business process needs involving multiple stakeholders5. Experience in working in a cross functional environment to source information, interact with diverse groups, and facilitate in delivering positive outcomes6. Demonstrate openness to new ideas as well as willingness to learn with the desire to make a difference7. Business knowledge and process design skills8. Strong analytical and problem-solving skills9. Understanding of software design patterns and architectural principles10. Excellent oral and written communications skills in English with Mandarin is a plus11. Familiar with ERP systems 12. Familiar with HR systems is a plus13. Background in Telecommunications industry is a plusResponsibilities1. Undertake the needs and problems of business departments, and convert business requirements into development requirements2. Responsible for organizing the test confirmation and user training of business department users3. Create high level process definition documents and related artifacts as output of a Business Process Review4. Analyze, plan, and manage business and/or operational demand from different functions5. Facilitate and negotiate process review discussions with key stakeholders6. Responsible for defining and optimizing demand mgmt. processes and priority criteria7. Able to define key goals and "future" status, determine success factors, and understand the constraints, challenges and risks of each need8. Work closely with key stakeholders and subject matter experts to conduct Business Process review and lay out recommended future state landscapes9. Work with other project team members to gather and analyze detailed information about the process design and the impact on the roles and the organizations affected (for example, information on the transactions owned by particular roles)10. Support the process design delivery for business reviews conducted and walk-throughs to communicate process changes and validate the proposed solutions11. Provide regular status reporting for multiple stakeholders