IT Business Analyst (Digital Channels)

About the companyOTE Group is the largest technology company in Greece and a member of the Deutsche Telekom Group. Through technology and innovation, we work to create a better world for all.Diversity, inclusion and equality are at the core of our corporate culture.This is the reason why we create an equal working environment in which our people can excel for their expertise, professional experience, conscientiousness, and responsibility.Become part of our network and let’s create your future together!About the roleAs a member of our team, you will contribute to both commercial and technical transformation projects, focusing on Digital Engagement applications, while actively applying Agile practices to ensure continuous improvement.Duties & responsibilities· Supports, manages, and designs Mobile & Web applications· Collaborates with Agile team members to gather, analyze, and document requirements, ensuring alignment with project objectives while effectively communicating insights and recommendations for technical innovation· Works closely with cross-functional teams, including developers, system administrators, and business analysts, to ensure a smooth project execution safeguarding applications under his domain· Uses effectively verbal and written communication skills· Has the ability to understand business needs and requirements, and to manage possible non elastic deadlines and risks· Actively participates in all project phases, by:collecting scope for all systems involved of his department/squad,undertaking the responsibility to come up with the best possible technical solution in terms of quality, in cooperation with the other project members,capitalizing his expertise and knowledge for analyzing, documenting, monitoring, and resolving possible issues during execution,contacting project scope and technical directions to candidate vendors to get technical and financial offers for desired implementation,Liaising with vendors: preparing technical directions, evaluating proposals, and ensuring compliance with architectural, security, and budgetary requirements.Required Skills· BS/MS degree in Computer Science, Engineering (or a proven strong background)· At least 5 years working experience in relative domains with references· Demonstrate and promote respect, professionalism, positive behavior and team spirit· Military obligations fulfilled· Fluency in English language (Verbal and Written)Preferred Skills· Expertise in at least one of the following areas: Agile framework, REST APIs, J2EE, Oracle/Mongo Databases, Java, Jenkins, GitLab, Kibana, Jira, ATG, Android/iOS, Kubernetes, Docker· Familiarity with AI/ML concepts, tools, or frameworks (e.g., natural language processing, recommendation systems, AI-driven analytics) – considered a plus but not mandatoryWhat we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:Your benefitsCompetitive remuneration packageCafeteria benefitsCompany Mobile & Device SubsidiesFixed telephony, Internet & COSMOTE TV PackagesModern working environment, working laptop onlyYour balanceFlexible working arrangementsPrivate insurance for employees and their family membersFamily Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers & fathersYour wellnessHealth, safety & wellness programs: Exercise & Wellness Platform “The Coach”Wellness and sports activities, dietician appointments, medical check-ups, etc.OTE Group psychological serviceYour developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:Unlimited access to digital learning platforms Percipio & CourseraVarious f2f custom made learning academiesTalent & rotation programsYour On-boardingVirtual new hire pre-boarding & onboarding programA buddy to support you in the first months working with us