IT Business Analyst [DOT team]

As a Business Analyst (BA) you immerse yourself in a collaborative Agile squad alongside a Product Owner, Product architect, Tech Leads and DevOps teams. Your primary focus will be on collaborating with stakeholders, including Product Owners, Developers, and Tech Leads, and the project team to gather, analyze and prioritize requirements.Our dream at HEINEKEN is to help our customers grow their businesses by serving them better, faster, and smarter with digital solutions. The last few years have seen a significant increase in the importance of digital in the Commerce space at Heineken. HEINEKEN’s digital solutions are a vital component in protecting and growing the company's revenue. To ensure that this trend is supported the Commerce DevOps Hub has been established. This newly created organization, an integral part of the Global Digital & Technology Function, is tasked with engineering the software which powers e-Commerce. The Commerce DevOps Hub is in Kraków, Poland.Knowledge: Good understanding of the software development life cycle and agile methodology Good knowledge of Commerce business processes and functionalities in the Commerce area (e.g., e-commerce B2B etc.) Good understanding of SAP Hybris Commerce architecture. Good Knowledge on Jira and Azure DevOps which are essential for managing backlogs, user stories, and sprint planning. Good understanding on Confluence for managing documentation and collaboration Strong proactivity and problem-solving skillsexcellent communication and collaboration abilitiesexcellent facilitation, presentation, and analytical skills Your Responsibilities Will Include: collaborating with the Product Owner, Product Team and Stakeholders: gathering, analyzing, prioritization and documenting requirements translating business needs into units of work: Defining and owning the value definition of Stories and translating stakeholder’s business needs into deliverable units of work: product backlogs, epics, features, User Stories and use cases. Completing the user stories with Acceptance Criteria. Building business process and documentation facilitating multi-directional communication and collaboration: Ensuring clear communication and collaboration across Stakeholders and Product Teams (Product Owners, Developers, DevOps, Tech Leads, Architects, Key Users, and Partners) maintaining consistency and quality of the overall solution assisting/providing in testing and quality assurance processes keeping up with industry trends and architecture best practices and evaluating their applicability and adhering to HEINEKEN standards and best practices: (i.e., Quality, Compliance) identifying process and technology improvements opportunities with direct business impact analyzing and optimizing business processes to ensure efficiency and effectiveness seeking and implementing best practices, developing skills within the teams, and being an active member of the BA community within the organization You Are a Good Match If You Have: at least 8+ years of relevant (global) experience in a similar position a university degree in economics, management, computer science, or data analytics experience defining requirements and deploying Commerce IT solutions across multiple markets, in the e-commerce areas experience in stakeholder managementexperience in User Acceptance Testing (UAT) and System Integration Testing (SIT) experience with Agile Scrum way of working proven ability to manage and thrive in complex, multi-threaded projects requiring high coordination and adaptability As a Business Analyst (BA) you immerse yourself in a collaborative Agile squad alongside a Product Owner, Product architect, Tech Leads and DevOps teams. Your primary focus will be on collaborating with stakeholders, including Product Owners, Developers, and Tech Leads, and the project team to gather, analyze and prioritize requirements.Our dream at HEINEKEN is to help our customers grow their businesses by serving them better, faster, and smarter with digital solutions. The last few years have seen a significant increase in the importance of digital in the Commerce space at Heineken. HEINEKEN’s digital solutions are a vital component in protecting and growing the company's revenue. To ensure that this trend is supported the Commerce DevOps Hub has been established. This newly created organization, an integral part of the Global Digital & Technology Function, is tasked with engineering the software which powers e-Commerce. The Commerce DevOps Hub is in Kraków, Poland.Knowledge:good understanding of the software development life cycle and agile methodologygood knowledge of Commerce business processes and functionalities in the Commerce area (e.g., e-commerce B2B etc.)good understanding of SAP Hybris Commerce architecture.good Knowledge on Jira and Azure DevOps which are essential for managing backlogs, user stories, and sprint planning.good understanding on Confluence for managing documentation and collaborationgtrong proactivity and problem-solving skillsexcellent communication and collaboration abilitiesexcellent facilitation, presentation, and analytical skills.Your Responsibilities Will Include:collaborating with the Product Owner, Product Team and Stakeholders: gathering, analyzing, prioritization and documenting requirementstranslating business needs into units of work: Defining and owning the value definition of Stories and translating stakeholder’s business needs into deliverable units of work: product backlogs, epics, features, User Stories and use cases. Completing the user stories with Acceptance Criteria. Building business process and documentationfacilitating multi-directional communication and collaboration: Ensuring clear communication and collaboration across Stakeholders and Product Teams (Product Owners, Developers, DevOps, Tech Leads, Architects, Key Users, and Partners)maintaining consistency and quality of the overall solutionassisting/providing in testing and quality assurance processeskeeping up with industry trends and architecture best practices and evaluating their applicability and adhering to HEINEKEN standards and best practices: (i.e., Quality, Compliance)identifying process and technology improvements opportunities with direct business impactanalyzing and optimizing business processes to ensure efficiency and effectivenessseeking and implementing best practices, developing skills within the teams, and being an active member of the BA community within the organization.You Are a Good Match If You Have:at least 8+ years of relevant (global) experience in a similar positiona university degree in economics, management, computer science, or data analyticsexperience defining requirements and deploying Commerce IT solutions across multiple markets, in the e-commerce areasexperience in stakeholder managementexperience in User Acceptance Testing (UAT) and System Integration Testing (SIT)experience with Agile Scrum way of workingproven ability to manage and thrive in complex, multi-threaded projects requiring high coordination and adaptability. At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to