Job Description
This is a remote position. IT Operations & Infrastructure Oversee daily operations of IT systems, networks, servers, and cloud environments. Ensure high availability, reliability, and performance of IT systems and services. Manage hardware and software procurement, installation, and maintenance. Monitor system performance and implement improvements as needed. Leadership & Team Management Supervise, mentor, and evaluate IT staff (system administrators, support technicians, network engineers, etc.). Plan and oversee training and professional development for the IT team. Manage workload distribution and ensure timely completion of IT projects and support requests. Security & Compliance Develop and enforce IT security policies, standards, and procedures. Implement and maintain data protection, backup, and disaster recovery plans. Ensure compliance with relevant laws and regulations (e.g., GDPR, HIPAA, ISO 27001). Strategic Planning & Budgeting Collaborate with leadership to align IT initiatives with business goals. Develop and manage the IT department budget, including forecasting expenses and cost optimization. Evaluate emerging technologies and recommend solutions that support business growth. Support & Communication Provide technical guidance and support to employees across the organization. Communicate effectively with stakeholders, translating technical information into business terms. Manage relationships with external vendors and service providers.
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