IT Product Operations Intern (UX Team)

Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.Job DescriptionAre you a highly motivated and detail-oriented individual with a passion for user experience and data? We're looking for a Feedback Hub Operations Intern to contribute to our internal Feedback Hub platform. This is an exciting opportunity to gain hands-on experience in service administration, user support, data analysis, and basic front-end development within a collaborative, international team.You'll play an important role in ensuring the smooth operation and continuous improvement of our Feedback Hub, a vital tool for gathering user & customer feedback.Key responsibilities:User Advocacy & Support: Become a central point of contact for our user community, addressing inquiries, providing clear guidance, troubleshooting issues, and actively participating in sessions to gather direct user insights.Platform Operations & Data Integrity: Take ownership of administrative tasks related to the Feedback Hub, including configuring new products and maintaining high data quality.Project Organization & Efficiency: Support general project organization by managing and structuring files, documentation, and resources, ensuring seamless collaboration and efficiency for the entire team.Data Analysis & Reporting: Contribute to data analysis, investigating platform performance and user behavior trends. You'll assist in creating compelling reports that translate raw data into actionable insights.Development Support & Quality Assurance: Actively support our development cycles, involving hands-on testing, contributing to basic front-end development tasks (HTML, CSS, JavaScript) to implement minor UI enhancements, and assisting in drafting essential user documentation.QualificationsRequirements:Currently pursuing a degree in Project Management, Business Administration, Computer Science, or a related field.Excellent communication, organizational skills, and attention to detail.Proactive attitude with a willingness to learn.English proficiency.Ability to navigate Microsoft Excel efficiently.Nice to have: Basic Knowledge of Front-End Development (HTML, CSS, JavaScript), Power BI, and SQL.Additional InformationBenefits:Paid internship based on a civil-law contract (minimum 6 months)Hybrid work mode with a mordern office in WarsawFlexible working hours and full support during your exam sessionsPractical knowledge sharing within international companyLearning and mentoring support from best Experts in the fieldA dynamic work environment with a friendly atmospherePrepaid Lunch Card PluxeeSpecial offer for MultiSport Student