IT Support Engineer
Posted: 21 hours ago
Job Description
The IT Support Engineer is responsible for Level 2 Application and Branch Support activities.This role is an entry level position and reports directly to the IT Operations Manager.Specific Duties and Responsibilities include :IT Application Support● Handling IT Application Incidents.● Handling and Servicing IT Requests.● Regular Application Monitoring and Reporting.● Standby duty for application support during off business hours.IT Branch Support● Configuration of IT Assets like Corporate Workstations & Network Devices.● Troubleshooting reported issues by branch personnel.● Maintain Network devices, corporate workstations and other IT peripherals of the branch (For on-site personnel).Others● Provide process improvement inputs related to IT Application Support process/es..● Other tasks that may be assigned by the IT Operations Manager from time to time.
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