IT Support Technician

Job Summary And Requirements This is a full-time TERM position (anticipatory permanent), working 75 hours bi-weekly to November 25, 2026. Will consider temporary assignments. At Energy, Mines and Resources, we are committed to a healthy and sustainable resource sector, managed in partnership with Yukoners. We embrace a work environment where problem solving, creativity, teamwork, risk management and personal effort result in the attainment of our goals and those of the public and our clients.The Finance and Information Management branch provides financial services, support and systems management; IT and information management advice and support (ATIPP and records management etc.); as well as managing the department’s public facing-library.Reporting to the Manager of Information Technology, the IT Support Technician provides departmental computer systems administration and support to EMR offices. This position works with Windows based computers and related peripheral equipment, ensuring minimal disruption of service. It assists in the administration of the hardware maintenance and monitoring contractor performance and client satisfaction and performs other duties as assigned.For more information about this position, please contact, Frank Molund, Manager of Information Technology, at Frank.Molund@yukon.ca . For more information about the recruitment process, please contact, Ravneet Mavi, HR Consultant II, at Ravneet.Mavi@yukon.ca . Essential QualificationsPlease submit your resume clearly demonstrating how you meet the following qualifications. Visit our website on how to write your resume when applying on Yukon Government jobs. Please note selection for further consideration will be based solely on the information you provide in your resume. A cover letter is not required. Education and/or coursework in computer science or related field Experience providing technical support in a team environment Experience installing and maintaining computer software, hardware, and related computing environments. Experience supporting a Microsoft environment Experience creating user facing and internal documentation, including policies, procedures, instructions and guidelines is an asset Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered. Desired Knowledge, Skills And SuitabilityCandidates should have and may be assessed on: Demonstrated commitment to excellent client service Ability to prioritize, multitask and manage multiple support requests Excellent ability to communicate technical information clearly to non-technical users Ability to act independently as well as part of a team Technical knowledge Additional Information Job Requirements: This position works onsite in an office environment This position is required to travel within Whitehorse and the communities Please note that relocation will not be offered. Eligibility List12 months