IT Systems Engineer - Client Platform

The IT Systems Engineering team at Asana has responsibilities that span over identity management, SaaS tooling, client platform management and more. We collaborate with teams far and wide across the organization to automate repetitive tasks, ensure compliance, improve QoL and improve Asana’s overall growth. Asana’s mission is to help humanity thrive by enabling the world’s teams to work together effortlessly, and you can help contribute to that!The IT Systems Engineer role will be focused mainly on client platform management, working closely with our Identity Management System Engineers, other IT teams, and Security. This means managing our fleet of Mac OS, Windows and mobile devices. Day to day activities can address improvements/automations to our MDM infrastructure, responding to security incidents, growing our software catalog, and handling escalated tasks and tickets. Scaling up, you’ll be focusing on large projects to contribute to the overall mission of IT.This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.What you’ll achieve:Managing, maintaining and improving our MDM infrastructureContinuing to strengthen and develop our Mac OS programContinuing to strengthen and develop our Windows OS programContinuing to strengthen and develop our Mobile Device programWorking on initiatives that tie identity management/endpoints togetherWorking to continuously improve zero touch deployment for endpointsWorking closely with our Security team on their initiatives to strengthen endpoint securityLeveraging the use of API’s to improve current processes and workflowsCreating technical documentation that is easy to digest, develop processes and collaborate to hand off said process to peers/stakeholdersAbout you:5+ years of experience in managing client endpoint infrastructureExperience with MDM solutions like JAMF, BigFix and AirwatchExperience with Identity Management platforms like OktaExperience with Windows management tools like Microsoft Intune and Entra IDExperience with Orchestration tools like WorkatoExperience with with scripting, such as Bash and PowerShellSelf-motivated, independent, collaborative and proactive thinker focused on impactDemonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-makingAt Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.What We’ll OfferOur comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.For this role, the estimated base salary range is between $132,000–$150,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:Mental health, wellness & fitness benefitsCareer coaching & supportInclusive family building benefitsLong-term savings or retirement plansIn-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.About UsAsana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.