Italian Speaking Customer Service Agent In Greece - Fully Paid Relocation

Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Italian Speaking Customer Service Agent based in Greece, with fully paid relocation. This role is perfect for individuals seeking to embrace new experiences while providing outstanding customer support. You will be part of a vibrant team, helping Italian-speaking clients with their inquiries and enhancing their overall experience.ResponsibilitiesProvide exceptional customer service to Italian-speaking customers through phone, email, and chatAssist clients with inquiries related to products, services, and account managementResolve issues efficiently and professionally while maintaining high levels of customer satisfactionDocument customer interactions accurately in our CRM system to ensure clarity and continuity of serviceWork collaboratively with team members to drive continuous improvement in service deliveryStay updated on company offerings, promotions, and industry trends to provide valuable insights to customersRequirementsFluency in Italian (both written and spoken); proficiency in English is preferredPrior experience in customer service, ideally in a related industryExcellent communication skills and a friendly, customer-focused approachStrong problem-solving abilities and the capacity to handle customer complaints effectivelyProficient in CRM systems and standard office softwareSelf-motivated with the ability to thrive in a collaborative remote environmentWillingness to relocate to Greece and immerse oneself in a new cultural environmentBenefitsCompetitive Monthly Fully Paid Relocation PackageMonthly Performance Bonus Fully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More..