JIRA Administrator

Job Summary:We are looking for a skilled Jira Administrator / Consultant to manage, configure, and optimize our Jira environment. The ideal candidate will have strong hands-on experience with Jira Software and Jira Service Management, along with the ability to implement automation, streamline workflows, and support cross-functional teams.Key Responsibilities:Administer, configure, and maintain Jira Software and Jira Service Management projects.Create and optimize workflows, screens, schemes, and custom fields based on business needs.Develop and manage Jira automation rules, scripting, and integrations (using JQL, Groovy, or similar tools).Support teams in resolving Jira-related issues, customizing dashboards, and improving system usability.Work closely with engineering, product, and support teams to translate requirements into effective Jira configurations.Implement add-ons/plugins and ensure system performance and security.Provide training and best practices to end users and stakeholders.Requirements:2–4 years of hands-on Jira administration or consulting experience.Strong working knowledge of Jira Software and Jira Service Management.Experience with JQL, Groovy, or similar scripting tools, automation rules, and third-party add-ons.Solid understanding of Jira workflows, permission schemes, notification schemes, and system configuration.Excellent communication, analytical, and problem-solving skills.Preferred Skills (Optional):Experience with Confluence administration.Background in Agile methodologies.Familiarity with ITSM practices.