Jr Team Lead

We’re hiring a Team Lead!Are you ready to take the next step in your leadership career? We’re looking for a hands-on, detail-oriented Team Lead to guide and support our operations team in delivering top-quality results for global clients in the media and digital advertising industries.What you’ll do:Lead and coordinate daily team operations to ensure accuracy, productivity, and timely delivery.Monitor performance metrics and provide actionable feedback to improve results.Support your team with problem-solving, coaching, and client communication.Review deliverables to ensure quality and adherence to client standards.Promote collaboration, accountability, and a positive team culture.What we’re looking for:1+ year of experience in a coordinator or supervisory role (BPO, marketing, or media preferred).Strong organizational and analytical skills.Proficiency in Excel, Google Workspace, or performance tracking tools.English: Intermediate to Advanced.A proactive leader who makes decisions based on data and follows through on commitments.Work model: Hybrid (onsite + virtual)Location: Edificio Avante, Santa ElenaIf you’re a natural leader who thrives in dynamic environments and loves guiding others toward success — we’d love to meet you!