Junior Account Manager – PropTech SaaS

Join Zenova as a Junior Account ManagerAt Zenova, we’re transforming how the Real Estate industry manages energy, sustainability, and efficiency.Our all-in-one software centralizes key processes such as supply contracting, cost and consumption optimization, and ESG compliance.We already have a validated product in the market, top-tier clients, and an ambitious roadmap. We’re looking for people who want to make a real impact on the digitalization of the Real Estate sector.We’re hiring a Junior Account Manager with an analytical mindset, curiosity, and a passion for managing and growing client relationships. You’ll play a key role in working with our main accounts and building long-term partnerships.If you’re motivated by fast learning, cross-functional collaboration, and creating tangible impact — this is your place.ResponsibilitiesManage and develop relationships with Zenova’s key client accounts.Act as the main point of contact for assigned clients, ensuring smooth and consistent communication.Identify growth and improvement opportunities within existing accounts.Coordinate with Product, Operations, and Tech teams to ensure excellent service delivery.Analyze client usage of the platform and propose actions to improve their experience.Oversee the correct implementation of contracted services.Handle client issues, requests, and incidents in an efficient and proactive manner.Reports to:Customer Success ManagerPerformance review: Semiannual, based on objectivesWhat we’re looking forBachelor’s degree in Business Administration, Economics, or a related field.1–3 years of experience in Account Management, B2B Sales, or Customer Success.Strong analytical skills and a customer-oriented mindset.Excellent communication and negotiation skills.Organized, proactive, and comfortable working in fast-paced environments.Nice to have:Experience in SaaS, PropTech, or Real Estate Tech.Knowledge of CRM tools (HubSpot, Salesforce, etc.).Previous experience in startups or scale-ups.Basic knowledge of data analysis or reporting.Why join Zenova?Hybrid work model (3 days in the office + 2 days remote)Flexible compensation and private health insurance.Instant salary access.25 vacation days + reduced working hours during summer.Cultural benefits platform.Continuous learning and fast growth opportunities.If you’re ready to grow your career in account management and join a purpose-driven and ambitious scale-up, we’d love to meet you.