Junior CRM Manager

About UsGlobal Tech Markets’ mission is to help organizations grow, evolve, and thrive. By integrating modern technology with the best people, we drive businesses forward in sustainable and smart ways. We do this by offering a range of specialist services, from which our partners can pick and choose depending on their needs.Our range of expert services have been crafted to help businesses modernize and thrive at any point in their journey. Whether they’re just starting out and need a hand, or have a huge project in the pipeline, we’re here to guide them and do the heavy lifting where needed. Our range of services includes support, sales, VIP, CRM, Payments, Payouts, Anti-fraud, Risk Management, and more.Our values center on providing our assistance in a friendly and human fashion, cutting out the corporate tape to deliver a practical and holistic service. We build trust, and value long-term partnerships that allow our customers, and our team to grow together.We are looking for a motivated professional who wants to join our CRM Team as Junior CRM Manager.Responsibilities:Support the creation and scheduling of promotions on the promotional calendar.Execute automated flow templates under supervision.Contribute ideas to promotional mechanics or gamification features (e.g., missions, quizzes)Maintain consistency with client brand identities by following established guidelines.Perform QA checks and report on campaign performance using predefined KPIs.Handle day-to-day ad hoc tasks assigned by senior staff.Cross-team coordination and collaboration.Requirements:Understanding of iGaming industry basics and player behavior.Familiarity with bonus mechanics and retention principles.Familiarity with use cases and impact of different communication channels.Basic proficiency in marketing automation tools and CRM systems.Detail-oriented with strong organizational skills.Clear written communication, especially when dealing with tone of voice, campaign copy and visual designs.What to expect from us:Competitive remuneration package and social benefits;Food vouchersSpecial occasion gift vouchers, Newborn bonus;Health Insurance from the first month.Discount on Multisport / CoolFit cards.20 days annual leave;Free snacks and beverages in the office and Happy Hour on Fridays.Friendly environment with colleagues ready to share their experience.Challenging and interesting projects.Team-building events and activities;Great location in Sofia - Office X, blvd 51 Cherni Vrah, next to Mall Paradise.If you are interested, please send us CV in English.All applications will of course be treated with the strictest confidentiality.Only the short-listed candidates will be contacted!