Junior Customer Relations Officer (Jakarta Area)

Company DescriptionPT Victory International Platinum 8, located in Mega Kuningan, South Jakarta, is a digital platform engaged in services and finance. We introduce our business to the public and encourage individuals to step outside their comfort zones to develop themselves in this field. Our aim is to help individuals become successful and professional businesspersons.Role DescriptionThis is a full-time on-site role for a Customer Relation Officer located in Jakarta. The Customer Relation Officer will be responsible for acquistion new client relations, ensuring customer satisfaction, providing customer support, and leveraging analytical skills to address customer needs. They will also handle day-to-day interactions with clients to maintain a positive relationship and enhance customer experience.QualificationsStrong Interpersonal Skills and Client Relations experienceProven skills in Customer Satisfaction and Customer SupportAnalytical skills to understand and resolve client issuesExcellent communication and problem-solving abilitiesAbility to work in a team-oriented environmentExperience in the finance or service industry is a plusBachelor's degree in Business, Marketing, or a related field