Junior Technical Support Engineer

🌍 Are you looking to take your career to the next level with a global, high-impact experience?We are seeking professionals in Engineering to join EATON in Istanbul, Turkey. EATON is a leading power management company dedicated to improving the quality of life and the environment through innovative products and services in more than 175 countries.📍 Opportunity DetailsDuration: 12 months (April 7, 2026 - April 2, 2027).Location: Istanbul, Turkey.Modality: On-site.Salary: 55,000 TRY per month (Approx. $1,250 USD)⚙️ About Your Role at EATONIn this role, you will be a Technical Support Engineer, acting as the key point of contact to solve customer challenges related to Single-Phase UPS products (hardware and software) via phone, email, and web chat. You will drive customer loyalty through high-quality service and a high-performance culture.📝 ResponsibilitiesResolve technical issues for customers using available documentation.Follow up on hardware and software escalations involving Level 2, Level 3, and Quality teams.Keep process documentation updated at all times.Contribute to knowledge-sharing sessions and Continuous Improvement (CI) initiatives.Ensure customer satisfaction by reducing effort and improving cycle times.🎓 RequirementsMinimum Education: Bachelor’s degree in Electrical, Electronic, or Mechanical Engineering.Languages: English and French (Required).Skills: Analytical thinking, problem-solving, and effective communication.Technical Knowledge: Proficiency in Microsoft Excel, Word, and PowerPoint.Nationality: Open to any nationality.🎁 Additional BenefitsComputer: Provided by the company.Leadership Training: AIESEC will provide soft skills and leadership development during your experience.Visa Support: Assistance with visa and health insurance processes.Cultural Immersion: Professional growth in a diverse and global corporate environment.👉 Apply now through AIESEC: https://bit.ly/RegistroGT2026