Key Account Manager
Posted: 6 days ago
Job Description
DwyerOmega is a leading global manufacturer of precision measurement and control solutions, trusted across industries to enhance operational efficiency, ensure safety, and support sustainability goals. With a legacy of innovation and quality, our products empower customers to monitor, manage, and optimize critical processes with confidence. We are now looking for a self-driven Key Account Manager to join our Norther Europe Sales Team, given recent acquisitions and our projected growth there has never been a better time to join. The Key Account Manager (KAM) will be responsible for managing and growing strategic accounts in Ireland for the full DwyerOmega product portfolio (sensing, monitoring, and control solutions: temperature, pressure, flow, level, automation, etc.). In addition to maintaining relationships and growing revenue within existing accounts, a prime focus will be acquiring, developing, and converting new accounts — expanding market share, improving presence, and ensuring the brand is well represented across relevant industries in Ireland. Key Responsibilities Account Management & Growth, serve as main contact for assigned key accounts; understand their business, priorities, technical needs. Prepare account plans: revenue targets, product mix, growth strategies and upsell / cross-sell the DwyerOmega product range. Monitor account performance (sales, margin, product mix) and take corrective actions if required. Reviewing customer feedback to identify areas for improvement.Liaising with existing clients to manage expectations and nurture relationships.New Business Development Identify and qualify prospective customers; devise strategies for lead generation in target sectors (e.g. manufacturing, food & beverage, pharmaceuticals, HVAC, cold chain, industrial automation). Conduct market research to uncover underserved areas or verticals. Prospect: outreach, meetings, presentations, quotations, negotiating contracts. Contribute to the development of pricing / proposals and ensure competitiveness while protecting margin. using existing industry contacts and clients to find new business opportunities. Technical & Product Knowledge Ability to push forward your own training needs by spending time with design and manufacturing teams across multiple locations.Develop or maintain deep understanding of the DwyerOmega product range: specifications, applications, competitive advantages, and limitations. Use this knowledge to support customers and differentiate vs competitors. Liaise with technical teams / product / R&D to ensure customer requirements (customisations, calibrations, etc.) are met. Provide product feedback upward (market trends, customer feature demands). Relationship Management Collaboration & Stakeholder Management Work closely with internal teams: marketing (for campaigns, collateral), operations / logistics (ensure delivery, service), customer support / technical support. Work with distributor networks (if applicable) to ensure product availability, promotion, and co-selling. Represent DwyerOmega externally: trade shows, conferences, industry events in Ireland. Ensure high level of customer satisfaction: follow up on issues, ensure after-sales support, calibration services, warranty, etc. Required Skills & Experience Proven Sales / Account Management Experience At least 5 years in technical sales / account management in industrial sensors, instrumentation, control systems, or related engineering products. Experience growing both existing accounts and building new ones from scratch in a B2B industrial environment. Comfort with technical product(s); ability to grasp how DwyerOmega’s work and sell them based on performance & specification. Ability to interpret technical documents, liaise with engineering/technical stakeholders in customer organisations. We are looking for a highly motivated strategic thinker, one who is happy to travel within Ireland and, on occasion, internationally as required. If this is you, please apply now for immediate consideration.
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